Waste Management – and especially its hard-working front-line employees – are working around the clock to ensure that we can continue to serve our customers and communities safely and with the least disruption reasonably possible in the face of the many challenges created by the COVID-19 virus, the resulting Declarations of Emergency, and the many health and safety orders and guidelines to which all responsible citizens are attempting to comply. As Waste Management works earnestly to continue to provide collection and processing services to our communities, the health and safety of our employees, customers and communities are our highest priority.
We are pleased to inform you that yard waste collection will begin again the week of Monday, April 20, 2020. Due to anticipated heavy volumes during the week some yard waste stops may not be picked up on the regular service day. Waste Management crews will work to recover the material as quickly thereafter as possible based on crew availability.
The suspension of bulk collection remains in place at this time until further notice.
Finally, no one can reliably predict the length of this emergency event, when potential service disruptions may occur, including another suspension of yard waste and other services, or how long they may last. Waste Management will continue to provide prompt notice of our operational capabilities and changes as they occur. We appreciate your understanding and cooperation in these challenging times. If you have any questions, please contact me.
Thank you so much!
Public Sector Representative
Waste Management of Michigan, Inc.